Important Information:

By January 8, 2021, all MHS families must complete and submit the MHS Device Agreement.  Forms will be sent out to families by classroom staff, or you can find a copy here: MHS Device Agreement or Acuerdo de Dispositivo

Resources for Students and Families

BPS Technology Support and Resources
  • Getting Started with your Chromebook
  • Help getting home internet
  • Tips for at home learning
MHS Technology Needs (form)
  • Request a Chromebook (NEW STUDENTS ONLY)
  • Help getting home internet
MHS Device Agreement (find form below)
Other BPS Resources
  • How can my child access online learning resources that their teacher shares
  • How can I support my child with learning online?
  • How can I keep my student safe online

Tech Support

Family Support Hotline

617-635-8873
If you need technical support with a Chromebook, please call the Family Support Hotline.
  • Hardware Issues
  • Sticky Keys
  • General Chromebook management

When requesting technical support:

  • Have the student describe what the problem is
  • If you are able, please try to take a screenshot of the issue
  • Try to determine if it is 
    • a problem with logins, apps, clever
    • an issue with the Chromebook
    • an internet issue

MHS Tech Team

The MHS Tech Team can be reached at: mhstech@missionhillschool.org

  • Please allow 48 hours for a response
  • If it is a hardware issue please contact the BPS Family Hotline directly (617-635-8873)
  • Please try to troubleshoot the problem with the resources on this page before reaching out